ASDA Financial Services Privacy Policy

Data protection
Privacy policy
Data transfer outside the EAA
Marketing opt-in
Information placed on your computer ("cookies")
Information collected from your computer
Monitoring of communications
Security
Your questions, comments and enquiries
Changes to the privacy policy statement

1. Data protection (back to top)
Personal details provided through this website will only be used by BDML Group Limited and its subsidiary companies, the insurer of any policy which you may purchase from us and the relevant insurance and claims databases in accordance with the privacy policy shown below. Please read this policy carefully; by providing your personal details to us you consent to its use in accordance with our privacy policy.

2. Privacy policy (back to top)

2a Personal information
Information that you provide to us about you or anyone who has given you their consent to use their personal data (for example named drivers), will be held and processed in accordance with the Data Protection Act 1998. So that we or your insurer can or otherwise carry out our (or their) obligations in relation to any insurance policy you have bought from us, we need to collect and process personal information about you.

2b Sensitive information
We will also ask you for information defined as sensitive under The Data Protection Act 1998. This can include medical information, unspent convictions and accidents. We need to disclose such information to the underwriters of the insurance policies available through this website so that they can decide whether to offer you insurance or not, and if so on what terms.

2c Policy information (Motor insurance policies)
Your policy details will be added to the Motor Insurance Database (MID), run by the Motor Insurers’ Information Centre (MIIC). MID data may be used by the DVLA and DVLNI for the purpose of Electronic Vehicle Licensing and by the Police for the purposes of establishing whether a driver’s use of the vehicle is likely to be covered by a motor insurance policy and/or for preventing and detecting crime. If you are involved in an accident (in the UK or abroad), other UK insurers, the Motor Insurers’ Bureau and MIIC may search the MID to obtain relevant policy information. Persons pursuing a claim in respect of a road traffic accident (including citizens of other countries) may also obtain relevant information which is held on the MID. You can find out more about this from us, or at www.miic.org.uk.

2d Claims information
Insurers pass information to the Claims and Underwriting Exchange Register, run by Insurance Database Services Ltd (IDS Ltd), the Hunter Database, run by MCL Software Ltd and the Motor Insurance Anti-Fraud and Theft Register run by the Association of British Insurers (ABI). The aim is to help us to check information provided and also to prevent fraudulent claims. When we deal with your request for insurance we may search these registers. Under the conditions of your policy, you must tell us about any incident (such as an accident or theft) which may or may not give rise to a claim. When you tell us about an incident, we will pass information relating to it to the registers.

Apart from this, we will not disclose any information which could identify you personally without your permission unless we are legally entitled or required to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

3. Data transfer outside the EAA (European Economic Area) (back to top)
Your personal information may be transmitted to, and stored in, countries outside the EAA (for example in the case of an insurer's data centre sited abroad). Although the Data Protection Act does not apply in these countries (which in some cases may have weaker laws protecting the privacy of data) we will take all necessary steps to protect the privacy of your personal data.

4. Marketing opt-in (back to top)
If you have chosen to opt in to receive marketing information, the information you supply will be passed to Asda Financial Services Limited (For Northern Ireland customers the information will be passed to Asda Financial Services only) who will use it to:

• Keep customer records up to date
• Select and offer you products and services of ASDA Group Companies or selected third parties that may be of interest to you by telephone, SMS telephone text messaging, letter, fax or e-mail.
• Build their relationship with you

Your information will, for administrative purposes, be passed to, and be processed by, the ASDA Group’s parent company in the USA and ASDA Subcontractors (including these outside the European Economic Area) under strict conditions of secrecy and security.

Your information may be disclosed and used by ASDA for these purposes even if you do not proceed with this Policy. If you do not wish to receive information from ASDA Group companies about other services or products or from selected third parties, please tell us by ringing 0845 605 0145 or by writing to:

ASDA Financial Services,
1000 Lakeside,
North Harbour,
Western Road,
Portsmouth PO6 3EN
Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

5. Information placed on your computer ("cookies"). (back to top)
We may store some information (commonly known as a "cookie") on your computer when you look at our site. This information facilitates your use of our website and ensures that you do not need to re-enter your details every time you visit it.

If you would prefer we did not collect data by this method you can disable this function within your browser settings. Please be aware, however, that without cookies you may not be able to access the full functionality of our site.

6. Information collected from your computer (back to top)
The only information we automatically collect from your computer is that related to the use of our website. This information is anonymous and is gathered through our web servers' log files. These log files record generic information, such as the number of visits our web site receives, the types of browsers used and the number of files downloaded, but never personal information. This log file information allows us to create better content aimed at our viewer's preferences but cannot be used to identify you personally.

7. Monitoring of communications (back to top)
Telephone calls and any electronic communications between us (for example email) may be recorded and monitored.

8. Security (back to top)
We use 128 bit encryption, firewalls and secure socket layer (SSL) technology to safeguard your personal data such as your address and credit card details from unauthorised access and improper use.

All personal and financial data is processed within the secure server operated by our parent company BDML Connect Ltd and certified as secure by the BT Trustwise Secure Site Programme. To obtain certification details of the BT TrustWise Server Digital Certificate issued to BDML Connect Ltd click here or on the locked padlock (Microsoft Internet Explorer browsers) or solid key (Netscape Navigator browsers).

9. Your questions, comments and enquiries (back to top)
We welcome questions and comments regarding this policy so feel free to contact us calling 0845 605 0145 or by writing to:

Customer Service Department
ASDA Financial Services
1000 Lakeside,
North Harbour,
Western Road,
Portsmouth PO6 3EN
Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

10. Changes to the privacy policy statement (back to top)
Because technologies on the Internet change so quickly, we reserve the right to modify this Privacy Policy Statement from time to time.